FAQ – Smart Home Devices

Q1: What is the MOQ for your smart home devices?

A: The standard MOQ is 500pcs per model. We also welcome sample orders for product testing and market evaluation before bulk purchasing.

Q2: What payment terms do you accept?

A: For sample orders, we accept PayPal payment for quick and convenient transactions.

For bulk orders, our standard payment term is T/T: 30% deposit in advance, 70% balance before delivery.

Q3: Can I order samples before placing a bulk order?

A: Yes. We provide samples for customers to test product quality, functions, and market potential. Customers only need to cover the sample cost and shipping fee.

Q4: Do you support OEM/ODM services for smart home products?

A: Yes. We offer OEM/ODM solutions, including customized logos, packaging, firmware/app customization, and product solutions to help brands build their smart home product portfolio.

Q5: What smart platforms are your products compatible with?

A: Our smart home devices support Smart Life App (Tuya platform) and are compatible with popular ecosystems such as Amazon Alexa, Google Assistant, and SmartThings, enabling smart control and automation.